Overview

A multi-national dairy manufacturer relied on a robotic visual inspections for 3 consecutive years. Each inspection reported zero cracks inside the spray dryer, and the equipment was considered conformed.

In 2024, after hygiene deviations and rising micro counts, the manufacturer requested a full inspection from Bioscan using it’s advanced electronic crack detection. Bioscan identified more than 50 cracks and defects in a single visit.

Robotic Visual Inspections (Years 1–3)

  • HD visual robotic camera
  • Limited access in complex geometries
  • Limitied detection capability for micro-cracks or weld fatigue
  • 0 defects reported each year

Bioscan Inspection (Year 4)

  • Electromagnetic crack detection
  • Access platform and rope-access methods ensuring full surface coverage
  • 50+ cracks discovered, including:
    • Weld cracks
    • Fatigue cracks
    • HAZ cracking
    • Through-wall defects
    • High-risk cracks near nozzles, bustle, duct transitions

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Impact on the Client

1. Major Unplanned Shutdown

The extent of damage required a two-week emergency shutdown, halting production immediately.

2. Direct Financial Costs

  • $200,000 – welding repairs, polishing, labour and specialist access
  • $950,000 – production losses from unplanned downtime
  • Total: $1,150,000 impact from issues that went undetected for three years

3. Contamination and Compliance Risk

Because cracks had been present for multiple years, the site faced:

  • Hidden microbial harbourage
  • Reduced cleaning effectiveness
  • Compromised hygiene during audits
  • Increased product quality risk

The visual inspection “all clear” created a false sense of security.

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Root Cause of Missed Defects

  • Robot could not access or illuminate critical weld zones
  • Surface glare and product residue concealed cracks
  • Technology limited to visual inspection — no crack detection
  • No detection of early-stage or sub-surface defects

Outcome

  • Dryer restored to full hygienic condition after repair
  • Structural integrity re-established
  • Robotic inspections discontinued
  • Bioscan adopted as the annual inspection standard across the site

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Conclusion

This case highlights the risks of relying solely on robotic visual inspection. Over 50 cracks developed undetected, resulting in:

  • Serious food-safety exposure
  • A two-week shutdown
  • $1,150,000 in unexpected costs

Bioscan’s technology provided the accuracy and depth needed to prevent future failures and
protect production integrity.